Tax Centers of America (TCOA) began as one small office in Russellville, Arkansas.
In 1992, the doors were opened to prepare and electronically file tax returns
for individuals and their families. Since that time, TCOA has continued to broaden
into an ever increasing comprehensive and flexible company.
The year following our grand opening, TCOA developed a selling and training
plan. We searched out and found what we believed to be the best tax preparation
software in the industry. Then we started classes, and training individuals
to effectively open and start their own business.
Then 1994 brought an expanded mission. Not only did we prepare and electronically
file tax returns and sell programs, we became a service center for tax offices.
The service center functioned as a central point to gather information, answer
questions and file taxes electronically. The first year, TCOA serviced tax offices
in three states.
The success we had in providing services for the owner/operator business gave
us the idea to provide a single identity to our business. So the following year,
1995, brought a new, bolder strategy for TCOA. TCOA started developing a franchise
system that allows individuals the chance to become involved in a new, growing
company.
In 1996, we began selling franchises, and during the 1997 tax year, Tax Centers
of America had 33 franchises in addition to 12 company owned locations.
Today Tax Centers of America has over 200 offices in
twenty-one states!
At Tax Centers of America (TCOA) we consider our franchises, satellites and
individual taxpayers as partners in our success.
TCOA strives to achieve excellence in meeting and exceeding our partner expectations
through "fanatical" customer service and in providing information
and services in a highly professional and timely manner. We operate our business
with the shared belief that through "fanatical" customer service we
create value for all.